Merlin Mortgages is a whole of market adviser, which means that every lender in the United Kingdom is accessible through ourselves to our clients. Speaking only to your own bank or current lender cannot be considered impartial advice, as they can only advise you on their own products.
Choosing a lender in the current mortgage market is often described as a maze, confusing or difficult to understand. Arranging a mortgage is only confusing if you are speaking to the wrong people who may give you unclear or conflicting advice. A more satisfactory route would be to speak to a company whose expertise and experience allows them to provide clear, unbiased and understandable recommendations.
Merlin Mortgages fully embraces the FSA accepted policy to “Treat Customers Fairly” to us you are not simply a number in achieving high pressure targets. We want to help our clients achieve their goals in purchasing a property with the right package which meets their individual requirements.
An efficient and speedy service is an automatic requirement in today’s mortgage marketplace. Merlin Mortgages will provide a professional and prompt response, so you will not have to make an advance appointment during your working week in the lender’s premises to discuss your mortgage requirements with a “customer adviser”.
You will be provided with the required quotations and recommendations detailing costs, penalties, fees and conditions. However, this will be provided in a plain and understandable format, and we are always available to answer any queries.
We provide an all-encompassing service from initial discussion through to the final completion. We will keep you informed at each stage of the process. By liaising with your solicitor we make sure that there are no delays or last-minute hitches.
By using our services, we feel confident that the overall experience will be as stress-free as possible, which is our ultimate goal. We aim to advise and recommend but allow you, the client, to make the final choice. Our proven success in this field is demonstrated by the many satisfied clients who in turn have endorsed our services with recommendations to family and friends.